Privacy Policy

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We take data protection seriously and this Privacy Notice explains how we use any personal information we collect about you – our prospective or existing customer.   

Who is collecting your personal information?  

BestStar Limited is collecting your personal information, which we refer to as ‘us,’ ‘we’ and ‘BestStar’ in this Privacy Notice. 

Where will my personal information be stored?

BestStar has its own secure SharePoint site and will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.  

What personal information is collected about you? 

You have or will provide us with personal information.  This includes but is not limited to: 

 Personal details, including name, personal address, nationality, gender, date of birth and NI number; 

  Contact details and preferences, including mobile, home and work phone number (where applicable) and email addresses;   

 Details from your passport and/or driving licence (and additional right to work documentation where applicable) to carry out identity checks; 

 All incoming and outgoing emails that you send to us from a known email address are recorded for quality, audit and training purposes;   

 If you visit our website, we collect information about the Internet Protocol (IP) address of your device used to access the site. This helps us to monitor the level of activity and service we provide. 

You can find more information about this on our website.  www.beststarltd.co.uk  click 'Privacy Policy'

Why is your personal information needed? 

We process your personal information because it is necessary to do so in the performance of the Contract to which you are a party, or in order to take steps at you. 

If you are unhappy with the way we use your personal information, you can make a complaint to us directly or to the Information Commissioner’s Office (ICO). You can visit this website: https://ico.org.uk/concerns/  

Changes to our Privacy Notice 

We keep our Privacy Notice under regular review and should we change it, we will provide you with an updated copy.  

How to contact us  

If you have any questions about our Privacy Notice or the information we hold about you, please contact info@beststarltd.co.uk